Your rights regarding payment of Council Tax

Payment

If you wish you can pay the whole bill in one instalment on or before 15 April or in two instalments on or before 15 April and 15 September.

Instalments

You have a statutory right to pay by ten instalments from April to January. Those whose liability begins later in the year are entitled to fewer instalments.

Direct Debit Payments

The easy way to pay - please ask for a Direct Debit mandate by telephoning 01978-292031.

Direct Debit Mandates are available below to download:

Direct Debit Payments - No Reminders, No Summonses, No queuing.

Payment By Telephone & Online

You can make payments to Wrexham County Borough Council, 24 hours a day, 7 days a week, by using this new interactive telephone payment option.

By telephoning 01978 292059, and following the simple instructions, payments can be made using your credit or debit card by keying in the appropriate numbers.

You can also pay online, securely 24 hours a day, 7 days a week.

 Make a Payment online

On-line Payment Frequently Asked Questions | View our Privacy Policy

Reminders

If you fail to make an instalment by the 15th of each month then you will be issued with a reminder.

If you pay the missing instalment(s) within seven days then you may continue to pay by monthly instalments.

If you do not, then the full amount for the year is due.

2nd Reminder

If you fail to pay instalments a second time, then a second reminder will be issued.

If you do not pay within seven days you lose the right to pay monthly and the whole balance is due.

Final Notice - 3rd Reminder

If you have already had two reminders and paid the missing instalments within seven days of the reminders, and you miss a third time then the full balance outstanding is due immediately.

Summons

After you lose the right to pay in instalments, the Council is required by law to issue a summons for the balance plus costs. These costs are currently £40.00 for the summons and £20.00 for the liability order.

Liability Order

Once a liability order has been obtained it gives the authority the right to:

  1. Apply for an attachment to your earnings/Income Support.

  2. Instruct a bailiff to seize your goods.

  3. Apply to the court to commit you to prison for non-payment.

But you can also agree with the Council Tax office to pay the balance weekly/monthly providing it is an acceptable figure.

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