Are You Dissatisfied?

If you are dissatisfied with a decision made by Wrexham County Borough Council, then you may appeal.

How to Appeal

Council Tax

If you think your bill is too much because your property is in the wrong Band then you should appeal to the District Valuer at Regent House, Regent Street, Wrexham or Tel. 01978 200000.

If you wish to appeal you should firstly write to us putting forward your objections to our decision.

We will then re-examine the matter and give you our decision.

If you are still dissatisfied then you may appeal to the North Wales Valuation Tribunal at Government Buildings, Dinerth Road Colwyn Bay, Conwy. They are an independent Body who will hear your case.

Housing/Council Tax Benefits

If you wish to appeal you should firstly write to us putting forward your objections to our decision and requesting an Internal review of your case.

We will then re-examine the matter and give you our decision.

If you are still dissatisfied, the name and address of whom to appeal will be supplied with our decision.

Business Rates

If you think your bill is too much because your Rateable Value is too high then you should appeal to the District Valuer at Regent House, Regent Street, Wrexham or Tel. 01978 200000.

If you wish to appeal against liability you should firstly write to us putting forward your objections to our decision and requesting that we review our decision.

Customer Complaints

If you are unhappy with a decision made by the Business Rates, Council Tax or Benefits Section, and you have followed the initial procedures and this has not resolved the issue. You should then write to the Revenues Manager, Finance & Performance Department, Lambpit Street Offices, Wrexham, LL11 1AR.

Link to Complaints & Comments information