Tenancy Enforcement

Your home should be a place of safety and enjoyment. It is your right to live in peace and safety without being affected by anti-social behaviour and disruptive neighbours?

Wrexham County Borough Council is committed to providing decent homes in a safe environment for people who need them.

A Tenancy Enforcement Team deal with serious cases of nuisance and anti-social behaviour, or cases which cannot be resolved at Estate Office level.

There are many levels of tenancy enforcement work ranging from minor breaches of tenancy to serious issues such as drugs, harassment, noise and violence.

The Tenancy Enforcement Team will work closely with local Housing Offices, Specialist Solicitors and the Police to:

  • Provide advice and support to complaints and victims.
  • Gathering evidence about incidents by witnessing incidents first hand and using specialist surveillance equipment when appropriate.
  • Taking detailed statements from victims and witnesses and acting as professional witnesses in court.
  • Fast-tracking serious cases through court to secure injunctions/evictions to protect victims and witnesses.

Your support and assistance can assist greatly in resolving cases.

By working together we can use all the tools and powers available to us to ensure your right to peace and enjoyment of your home.

If you want to lodge a complaint

Email: tenancyenforcement@wrexham.gov.uk or

Ring the confidential 24 hour hotline on 01978 292029 or

Visit your Estate Office or The Guildhall, Wrexham or

Write to:
The Tenancy Enforcement Team
The Housing and Public Protection Department,
Housing Services,
Ruthin Road,
Wrexham.
LL13 7TU.

Anti-Social Behaviour

Anti-Social Behaviour

This document is available to download in the following formats:

Anti-Social Behaviour - PDF version 429Kb 

Anti-Social Behaviour Policy

This document is available to download in the following formats:

Anti-Social Behaviour Policy - MS Word version 199Kb 

Anti-Social Behaviour Policy - PDF version 87Kb 

Anti-Social Behaviour Policy Summary

This document is available to download in the following formats:

Anti-Social Behaviour Policy Summary - MS Word version 80Kb 

Anti-Social Behaviour Policy Summary - PDF version 41Kb 

Anti-Social Behaviour Policy Summary - Plain Text version 202Kb 

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