Care Call

Care Call provides 24-hour emergency cover 7 days a week, 365 days a year.

How does it work?

The council provides an alarm system to place under a conventional telephone, with an emergency button, linked to their control centre. In the event of an emergency the button is pressed which connects you with an Operator. Clients must have a telephone line into their property with a modern BT socket.

The Pendant

Together with the telephone, each client is provided with a pendant to be worn around the neck, wrist or kept in a pocket. By pressing the pendant, the alarm is activated in the same way as the telephone. Upon receiving a call, a pre-chosen contact or the emergency services will be notified. All operators are experienced in dealing with emergency situations in a calm and professional manner.

Cost

£3.10 per week is payable quarterly in advance plus £40 installation fee, less for WCBC tenants and added to the weekly rent.

Interested?

Then contact any Wrexham County Borough Council Housing Estate Office or telephone Care Call on 01978 367900 and a home visit will be arranged.

Remember - you do not have to be elderly or disabled to apply for Care Call, which can provide peace of mind and security 24 hours a day.