Homeless - Or Fear You May Be In The Future?

Under Part VII of the Housing Act 1996 (incorporating the Homelessness Act 2002 and Homeless Persons (Priority Need)(Wales) Order 2001) Wrexham County Borough Council has certain responsibilities towards people who are either homeless or threatened with homelessness. Are you:

• Experiencing violence that is forcing you to leave?
• Sleeping on the floor of a friend’s room?
• About to lose your home?
• Sleeping in a hostel?
• Sleeping Rough?

Wrexham County Borough Council’s Homelessness Service may be able to help.

If you are homeless, or soon to be homeless, the Council is required by law to make a number of enquiries about your situation.  We may be able to prevent you from becoming homeless, or help you if you are homeless. 

Contact Us

The first step you need to take is to contact the Homeless Section.

Our office hours are 9.30am - 4.30pm.

Each case is different and during your interview with a Homeless Prevention Officer you will be asked for information on your personal circumstances and current housing situation, this is to enable the officer to explore all the options available to prevent homelessness.

If your circumstances are such that homelessness cannot be prevented the Homeless Prevention Officer will refer you to the Homeless Officer to ascertain:

• Eligible for Help
• Homeless
• In Priority Need
• "Intentionally" Homeless
• Do you have a Local "Connection" with Wrexham County Borough?

Depending on our decisions you may be entitled to:

• Temporary Accommodation
• Council Housing Register – Permanent Accommodation
• Request a Review of a Decision
• Advice and Assistance

For further information, please see our range of Homeless Leaflets.