Responsibilities

We are responsible for maintaining the structure and outside of your home.

We will repair:

• roofs, foundations, outside walls, outside doors
• drains, gutters, external pipes
• window frames, window sills
• pathways, steps, other entrances to the building, fences
• chimneys, chimney stacks

Inside your home we will repair:

• kitchen and bathroom fixtures – basins, sinks, toilets and baths.
• internal doors and frames, skirting boards, kitchen cupboards.
• heating equipment, gas appliances and water heating equipment.
• electrical wiring, plug sockets, light fittings, switches.

In shared areas of blocks of flats we will maintain:

• stairways, corridors, entrances
• shared facilities including television aerials, door entry systems, rubbish chutes, lifts, common area lighting

We are subject to any guidance from the Welsh Assembly Government (which regulates us) when managing your home. The Tenants’ Charter also applies to this agreement. Ask your local housing office for details.