Other Ways to Participate

We consult with tenants in different ways on different issues. For example, if we are making big changes to a policy like the repairs policy it is important that you tell us what you think. We also try to get feedback on our day to day service, for example, by one-off surveys which we have done in the past on rent arrears or by sending out short questionnaires after repairs have been done. It is helpful if you send these sorts of questionnaire back so that we can take account of your views and improve our services.   

We also send out regular newsletters – in these we try to tell you about major issues coming up. Sometimes this will include a sheet to return to give your views. 
 
If you think that we should consult you in different ways or if there are other reasons why you can’t participate, please let us know.

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