Local Housing Allowance

Key handover This section has been created for people who are already claiming benefit and is designed to help you understand the ongoing administration of your claim and to help you maximise the benefit you receive.

Changes of Circumstance – Working Age Claimants

What things should I tell the Council about whilst claiming Housing and Council Tax Benefit?

Changes of Circumstance – Pensioner Age Claimants

What things should I tell the Council about whilst claiming Housing and Council Tax Benefit?

Moving Address

How will moving address affect my claim?

Temporary Absence from Home

I am going to be temporarily absent from home, can I still get benefit? What do I need to do?

Can I get Housing Benefit when I am not resident?

This section explains when you might be able to get benefit at your former address, before you move in to your new home, or on two homes.

Why has my claim been suspended?

This section explains why your claim has been suspended and what you can do about it.

Why has my claim been terminated?

This section explains the circumstances when a claim might be terminated, and what your rights are?

Extended Payments

Have you recently started work, increased your earnings or working hours, and stopped getting a benefit as a result? You could be entitled to an Extended Payment?

Overpayments

Why have I been overpaid, what will happen next, and what are my rights?

Reviews

What are benefit reviews and how does this affect me?

Local Housing Allowance

What is Local Housing Allowance and how will it affect me?

Eligible and Restricted Rents

Who does this affect? What affects the rent that you base my Housing Benefit on?

Disputes and Appeals

This section explains what you can do if you disagree with a decision that we have made.

Child Care Costs

Are you a working parent, on a low income, and have to pay out for child care? If you are, you might be entitled to benefit when we take into consideration your child care costs.

Appointees

Do you struggle to deal with paperwork or know someone who does? An appointee could help to get you the benefit you are entitled to.

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