Landlord Section – Homepage

Block of Flats This section is aimed at helping Landlords with the queries that they most commonly raise. This section does not attempt to explain the Housing Benefit scheme, if you require more information about how the scheme works please review the pages in the New and Potential Claimants and Existing Claimants sections

In this section you will find four subsections

Overpayments – this section explains how to avoid overpayments occurring, how an overpayment occurs, how we will recover an overpayment, and what to do if you do not agree with our decision to recover an overpayment.

Appeals – this section explains who can appeal a decision we make, what decisions you can appeal against, the time limits for submitting an appeal, and what happens when an appeal is made.

Local Housing Allowance (LHA) – this section explains how LHA will affect you, who will be affected by the changes, the reasons for the introduction of LHA, the circumstances where we might choose to pay you rather than your tenant, how the LHA rates are set, and where to locate these rates.

Disclosing Information – this section explains what information we will be able to tell you about your tenants, and what information we expect you to share with us.

In addition there are leaflets within our Benefit Leaflets section which may be of interest to you and your tenants. We would particularly point you to the leaflet “Information for Landlords and Agents”.

In the Local Housing Allowance (LHA) section you will also locate our “Local Housing Allowance Safeguard Policy” and an information pack and application for “Direct Payment to a Landlord”.

We hope you find the information in these pages useful and informative. Should the information you require be unavailable within these pages please contact the Benefits section who will be able to help you.

Should you have any comments or suggestions about these pages please contact the Benefits section. We are continually striving to improve our service to you.

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