Useful Links

The official website for UK citizens.

Money, tax and benefits advice – this page deals with benefits, tax credits, pensions, managing money and debt, and tax matters. From this page you will find pages relating to Housing and Council Tax Benefit.

For people claiming Jobseekers Allowance, Income Support, Employment and Support Allowance, and Incapacity Benefit.

Contact Details – this page will supply you with further links for contacting your local office and making claims online.

Current Benefit Rates – this page gives you all the current state benefit rates.

For those in receipt of pensions and pension credit.

Contact Details – this page gives a list of telephone numbers dependent upon the query that you have.

For persons claiming Child Benefit or Tax Credits, or who want to more about tax matters.

Tax Credits – direct link for people claiming tax credits.

This is a more technical website for benefit professionals. For simpler to understand information about benefits please use any of the above Government websites.

Basic Bank Accounts – this link opens up as a printable advice leaflet about Basic Bank Accounts.

Wrexham Welfare Rights Unit Advice Line

Tel: 01978 298255
Monday – Thursday: 8.30am to 5.00pm
Friday: 8.30am to 4.30pm

The Welfare Rights Unit (WRU) houses a team of workers who provide advice and representation on Welfare Benefits issues. This work helps individuals and the authority, which is committed to the promotion of Social Inclusion.

To be seen by a Welfare Rights Officer, a person needs to fit certain criteria. Generally speaking this means that they have some form of prior contact or assistance from Social Services. Anyone, however, who lives or works in the Wrexham County Borough Council area can telephone the Unit’s Benefits Advice Line for advice. We aim to answer queries in a clear and helpful way within 24 hours. The telephone number for this (and all other enquiries) is 01978 298255. Lines open Monday – Thursday: 8.30am to 5.00pm, Friday: 8.30am to 4.30pm.

Contact details – this page contains the contact details for Wrexham Citizens Advice Office.

Housing and Council Tax Benefit advice – this page contains a sizeable amount of information about state benefits including Housing and Council Tax Benefit.

Housing and Council Tax Benefit advice

The helpline that provides free confidential and independent advice on how to deal with debt problems.

The Ombudsman’s Office looks into complaints made by members of the public who have suffered hardship or injustice through maladministration or service failure on the part of a public body.

The Child Poverty Action Group is the leading charity campaigning for the abolition of child poverty in the UK and for a better deal for low-income families and children.

Disability Alliance is a national registered charity with the principal aim of relieving the poverty and improving the living standards of disabled people. They provide information on social security benefits and tax credits to disabled people, their families, and carers.