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Council Plan 2018-2022

Public services across the UK are continuing to plan for cuts in the funding that we receive from central government. There will be more difficult decisions ahead about the services that we provide and how we provide them, but we will continue to take those decisions with the best interest of the County Borough at heart, and in consultation with local people.

We continue to look for ways to improve our services, making them more efficient in order to prioritise (as far as possible) our frontline services. These improvements include continuing to modernise the way we work, and reviewing staffing levels and structures to reduce costs whilst effectively delivering our reshaped services. We are also committed to ensuring that we are able to answer your enquiries at the first point of contact wherever possible, and (in keeping with the world around us) increasing our online services. We want the services that we offer and enable for people across the County Borough to be easy to access, good quality and cost effective.

This Council Plan is the means by which Wrexham County Borough Council has published its Well-being Statement and has defined its Well-being Objectives as required by the Well-being of Future Generations (Wales) Act 2015. It is also the means by which the Council sets its Improvement Objectives and meets the requirements of the Local Government (Wales) Measure 2009 for the Council to put an ‘improvement plan’ in place as soon as practicable after the start of the financial year.

Our Vision

The Council as a strong community leader

Our Purpose

To ensure Wrexham and its people are supported and enabled to fulfil their potential, prosper and achieve a high standard of well-being

Strategic Planning Principles

Prevention comes first, Prioritise the most vulnerable, Plan for the long term, Consult and involve local people, Integrate and collaborate, Welsh Language and Culture will be a cross-cutting theme across all priorities

Our Values

It is important for us to recognise what is driving how we deliver our services and how we behave as an organisation.

These values have been used to define the Council’s Way of working.

Alternative Formats

This document is available in Welsh. If you are reading the online version, please use the “Cymraeg” link on the right hand side of the top bar. If you are reading a paper copy, please use the contact details below to obtain a Welsh version.

This document is available in languages other than English and Welsh and in accessible formats such as large print, Braille, BSL DVD, audio-CD, or electronic format upon request.


We welcome your comments on both the format and the content of our Council Plan. If you have any suggestions or comments to make the plan more readable, or for additional or alternative areas on which the Council should focus please contact us at the address below. Any proposals for additional areas of focus will be considered as part of the performance management and updating of this plan. Comments on the presentation of the plan will be considered for its next publication in spring 2018.

Focus on our Performance

This is our annual performance report against our targets in the Council Plan. Please see the executive summary for a shorter version.