The purpose of Wrexham County Borough Council is to ensure that the people of Wrexham are supported to fulfil their potential and to prosper. This plan sets out where the Council will focus its energy and its resources to best achieve that purpose.
These are not aims that the Council can achieve on its own, and nor should they be. We have a duty to work with, support, and influence all the organisations, communities and people who can have an impact on the County Borough to make sure that their impact is a positive one. Whether this means attracting new businesses onto the Wrexham Industrial Estate or supporting local people as they in turn provide unpaid care for a loved one, this Council has a key role to play.
The plan covers the next four years, but won’t simply be printed and then left on a shelf. It is a plan that the Council will work to, and it will need to change and be updated as Wrexham County Borough – and the needs and concerns of local people changes over the next four years.
Wrexham County Borough Council delivers, and enables the delivery of, services to people who live in, work in and visit the County Borough.
The Council Plan is the overarching plan for the Council. It defines where we focus our energies and resources, how we will judge our performance and the Council’s contribution to the Community Strategy. The Local Government (Wales) Measure 2009 requires the Council to agree ‘improvement objectives’, which are referred to locally as ‘priority outcomes’ and are agreed as part of this plan.
This Council Plan sets out, for 2012 to 2016:
We will judge whether we have been successful in meeting these outcomes by monitoring our progress against agreed outcome indicators and targets, which will help us measure the difference we have made for local people.
To performance manage this work, Members and officers of the Council will also monitor and report on:
The Council will use this document to plan and manage its priorities, improvement activity and service delivery at a strategic level. It is also supported by a hierarchy of strategies and plans that contain a far greater level of detail and are regularly reviewed. As such the Council Plan is a living document that must respond to the changing local, regional and national context. It will be formally updated at the start of each financial year.
Performance management is an ongoing activity throughout the year, but the Council also publishes an annual review and assessment of its performance over the last financial year. This includes an assessment of the authority’s comparative performance, its achievement against the outcomes and targets it set itself, and judgements from bodies such as external regulators. This assessment is a public document and is in turn reviewed by the Wales Audit Office.
The Council as a strong community leader
To ensure Wrexham and its people are supported to fulfil their potential and prosper
Citizens, Customers and Equality – Being at the centre of everything we do
Members – Elected Members as community leaders being at the heart of decision making
Welsh Language – Supporting and encouraging customers and staff to communicate in Welsh and English
It is important for us to recognise what is driving how we deliver our services and how we behave as an organisation.
These values have been used to define a way of working for the Council:
We ask our customers what they want, consider their requests, work together to identify creative and appropriate ways forward, balancing risk and opportunity, and then feed back to them honestly what can be delivered, working hard to keep our promises. We build trust and help to improve the quality of life for the people of Wrexham.
Council Plan 2012 - 2016
The document is available to download in the following format:
There is also a 'short, snappy and to the point' version of the plan that a group of young people asked for and then helped us to develop
Council Plan 2009 - 2012
These documents are available to download in the following format:
To view and print PDF files, you must have Adobe® Acrobat® Reader installed: click the logo below to download the software.
Adobe Acrobat documents can be converted back to plain text using Accessible Adobe® Reader.
This document is available on request in a variety of accessible formats including large print, Braille, BSL DVD, audio-CD, on audio cassette or computer disk. It can also be made available in easy read format and languages other than English and Welsh. To request an alternative format please use the contact details below.
We welcome your comments on both the format and the content of our Council Plan. If you have any suggestions or comments to make the plan more readable, or for additional or alternative areas on which the Council should focus please contact us at the address below. Any proposals for additional areas of focus will be considered as part of the performance management and updating of this plan. Comments on the presentation of the plan will be considered for its next publication in spring 2013.
To provide feedback please use the contact details below.
Performance and Improvement Unit
Finance and Performance Department
Wrexham County Borough Council
Telephone: 01978 292263.