Verification
What is Verification Framework and how is it linked to fraud?
The Verification Framework has been introduced as part of the Government's Welfare Reform Programme. It seeks to reduce waste and fraud by setting out minimum standards of evidence and checks required for claims for Housing and Council Tax Benefits.
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How does it work?
As part of the Verification Framework Visiting Programme every person claiming Housing or Council Tax Benefit will be visited in their own homes at regular intervals. They may also be contacted by telephone or post to confirm details on their claims.
They may be required to prove,
- Identity
- Residency
- Household members
- Housing costs
- Income
- Capital
- Any changes of circumstances that may affect their claim
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If I claim benefit how must I comply with the Verification Framework?
- You must answer every question on the claim form
- You must provide all the proof asked for on the claim form
- You must provide original documents, not photocopies
- You must supply any additional information that is requested
- You must promptly report any change in your circumstances or those of your household
- You must co-operate with the Council's Visiting Officers and with postal or telephone checks.
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What are the duties and responsibilities of the Verification Section?
- Copy and return your documents in a confidential and secure way
- Check and verify the information you provide
- Provide help and advice to all claimants, ensuring they receive their full entitlement to benefit
- Visit claimants in their home and carry out postal and telephone checks
- Minimise waste and fraud
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