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02 March 2017

Storm Doris cold callers warning

Following last week’s bad weather Trading Standards have received a spate of complaints about cold callers pressurising householders into having work done on the property.

Callers usually claim to be able to see sign s of damage to roofs and offer immediate attention and remedy on the spot. The householders targeted are typically older people living alone.

It is not unusual for episodes of bad weather to be followed by opportunistic callers seeking to scare people into having work done. The work often turns out to be unnecessary, poor quality and overpriced and the trader is usually impossible to identify or contact after the event.

The advice from Trading Standards is to refuse to deal with cold callers offering work of this kind. If you think work may be needed, seek the assistance of a competent, reputable tradesman and do not be bullied or scared into a rushed decision. The message to the whole community is to look out for your friends, family and neighbours and, if you hear or see anything suspicious report it by calling either:

Police on 101 (dial 999 if there is a danger to life or if a crime in progress or if Police attendance is required immediately)

Citizens Advice Consumer Services on 03454 040506 (040505 Welsh)