Adult Social Care Department – Mental Health
Who are we?
The Wrexham Community Mental Health Teams (CMHT) are teams of professionals experienced in working with people who are experiencing difficulties with their mental health. The team consists of Consultant Psychiatrists, Social Workers, Community Psychiatric Nurses and Occupational Therapists. We are supported by an experienced administration team.
What do we provide?
The CMHT encourages a positive and recovery led approach to serious mental illness, offering you the opportunity to address the issues which may have contributed to your current circumstances.
Following an assessment of your needs you will be allocated a Care Co-ordinator who will be your main point of contact. You and your Care Co-ordinator will agree a care plan detailing your identified needs and how they will be addressed. Alternatively, if we feel your needs would be better helped in another service we would refer you on to that service.
Wrexham Community Mental Health Teams also work closely with a wide range of other agencies in Wrexham. Your care plan may later involve contact with any of these services, if you or your Care Co-ordinator feels that it is necessary. The service you may be offered will depend on your individual needs.
The care plan will be regularly reviewed by you, your Care Co-ordinator and your Consultant Psychiatrist to review your care and also ensure that the care plan is responsive to your needs. You will be offered a copy of your care plan as and when it is reviewed. Your discharge from the CMHT will be discussed throughout your involvement with the team, and you will be involved with all decision making.
Supporting People with Dementia
A bilingual information pack for people in Wales who have been newly diagnosed with dementia is now available online. The pack, entitled "Living well with dementia after diagnosis" is easy to use and is broken down into sections that signpost people towards health and social care services, local services and other third sector agencies that offer support:
- Community Advice & Listening Line
- A Strategy for Mental Health and Wellbeing in Wales
- Mental Health (Wales) Measure 2010
- Betsi Cadwaladr University Health Board
The team has a responsibility for the training of professionals and may request that students are involved in your care at some stage. Your consent to this will be sought and you are entitled to refuse. Please discuss any concerns with your Care Co-ordinator.
Mental Health Wales Measure 2010
The proposed Mental Health (Wales) Measure aims to:
- provide mental health services at an earlier stage for individuals who are experiencing mental health problems to reduce the risk of further decline in mental health;
- make provision for care and treatment plans for those in secondary mental health care and ensure those previously discharged from secondary mental health services (within the last 3 years) have access to those services when they believe their mental health may be deteriorating;
- extend mental health advocacy provision beyond that which is currently required.
Care and treatment planning
The Mental Health Wales Measure will require there to be a care and treatment plan for all service users aged 18 and over who have been assessed as requiring care and treatment within secondary mental health services. Each care and treatment plan will:
- be developed by a care coordinator in consultation with the service user, and the delivery of the care and treatment identified in the plan will be overseen by the care coordinator.
- outline the expected outcomes of services, and the how those outcomes are to be achieved be in writing
- be kept under review and may be updated to reflect any changes in the type of care and treatment which may be required by the service user over time.
Support for carers
If you have a carer, which may include spouse, partner, relative or friend, they, in their own right, will be offered a separate carer’s assessment. The decision to access this assessment lies with the carer. The outcome of this assessment may offer the carer access to Hafal which can signpost your carer to other supportive services.
Your right to confidentiality
All team members respect and are sensitive to issues of confidentiality. At times it is necessary to share information with colleagues and, under certain circumstances where we consider there is a serious risk to you or others, we may have to take appropriate action. You will be asked to sign a confidentiality document and this will be discussed further with you during the assessment.
Information relating to you is recorded in the form of notes and on a computer system. Your information is protected under the Protection of Data Act (91984) and you have a statutory right to access your notes.
Questions, suggestions, complaints, compliments and comments
Wrexham Adult Social Care Department welcomes feedback as we use this information to learn lessons and improve the services we provide. If you wish to ask a question, make a suggestion, complaint, compliment or comment about services these can be made to the staff member you are involved with or to their Manager. Alternatively, you can contact us:
Corporate Complaints Team,
16 Lord Street,
Telephone: 01978 292087
Wrexham Community Mental Health Team
Wrexham Maelor Hospital
Telephone: 01978 726730
Fax: 01978 726600
The Team offices are open:
Monday to Thursday
Except Bank Holidays
A Duty Officer is available Monday to Friday and can be contacted during working hours for referral or advice and consultation.
For any crisis needing an urgent response, the first contact should be with the GP.
The GP may then decide on the most appropriate course of action. This may involve accessing an Approved Mental Health Professional (AMHP) if an assessment under The Mental Health Act (1983) is considered necessary.