Wrexham Cemeteries and Crematorium Service Standards and Performance
The Charter for the Bereaved
Wrexham Cemeteries and Crematorium Service has adopted and is a signatory member of the Charter for the Bereaved.
The Charter for the Bereaved, formulated by the Institute of Cemetery and Crematorium Management (ICCM) sets out to define the minimum standards of burial and cremation services that can be expected from its member authorities.
As a Charter Member Wrexham County Borough Council will seek to provide and maintain a level of service which meets the 33 Charter ‘Rights’.
The Charter for the Bereaved
This document is available to download in the following format:
The Charter for the Bereaved - PDF version 30Kb 
Each year member authorities are assessed against the Charter ‘Rights’ by the ICCM.
- In the past three years, 2008, 2007 and 2006, Wrexham Cemeteries and Crematorium Service achieved performance nationally in the top quartile against these standards.
Customer Surveys
As part of providing continual improvement within our Cemeteries and Crematorium Service we carry out periodic customer surveys enabling service users to put forward their comments. We will then take these views into consideration when reviewing and setting our performance standards.
2008 Crematorium Survey results
This document are available to download in the following formats:
2008 Crematorium Survey results - Word version 72Kb 
2008 Crematorium Survey results - PDF version 57Kb
2008 Crematorium Survey results - Plain Text version 201Kb 
2007 Cemetery Survey results
This document are available to download in the following formats:
2007 Cemetery Survey results - Word version 56Kb
2007 Cemetery Survey results - PDF version 41Kb
2007 Cemetery Survey results - Plain Text version 342Kb
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Contact Details
Wrexham County Borough CouncilThe Guildhall
Wrexham
LL11 1AY
email:
Contact-Us@wrexham.gov.uk
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telephone: 01978 292000
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