Food Hygiene Ratings

Wrexham Council has joined the National Food Hygiene Rating Scheme which tells consumers about the hygiene standards of food premises to help them choose where to eat or shop for food. 

It was developed by the Food Standards Agency (FSA) in conjunction with local authorities. 

Food outlets, such as restaurants, takeaways and pubs, are inspected by our Environmental Health Officers (EHOs) to check that their hygiene standards meet legal requirements.

The hygiene standards found at these inspections are rated on a scale ranging from 0 (urgent improvement necessary) to 5 (very good) following an unannounced food hygiene inspection. 

Check the ratings of a food premises on the Food Standards Agency website at (external link). (Ratings published from 1st October 2010).

All food businesses are encouraged to display a certificate and window sticker - making it easier for the public to see how each food business is complying with the law.

Information for Food Businesses

During inspections, the officer checks how well the business is meeting the law by looking at:

  • how hygienically the food is handled - how it is prepared, cooked, re-heated, cooled and stored,
  • the condition of the structure of the buildings - the cleanliness, layout, lighting, ventilation and other facilities,
  • how the business manages and records what it does to make sure food is safe, and
  • food safety training.

The officer will explain to the person who owns or manages the business what improvements are needed and how they can achieve the top rating of '5'. Any business should be able to reach this top rating.

What the ratings mean

0 - Urgent improvement necessary

1 - Major improvement necessary

2 - Improvement necessary

3 - Generally satisfactory

4 - Good

5 - Very good

All ratings will be sent to the food business operator within 14 days of inspection.


Appeals can be made to the Food Safety Group Leader within 14 days from notification of the rating (this includes bank holidays and weekends).

Appeals must be submitted on the Appeals Application Form available from (external link) and the rating will not appear on the National Website until the appeal is determined. Search ratings for Wrexham

Appeals will be determined within 7 days after the appeal was lodged and the rating will then be published on the national website.

Changing the Rating

If all the work required by the inspecting officer has been completed following the initial food hygiene inspection, there is a right to request a visit to re-rate the business. 

Only one request for a re-rating can be made any time after the initial routine inspection.

Details of the improvements must be made on the request form available from (external link) including supporting evidence e.g. photographs.

No action will be taken for three months following the initial inspection and the officer has a further three months after this period to revisit. This visit will be unannounced.

A new rating may be given based on the level of compliance found during the re-visit. The rating could go up or down or remain the same.

Right to Reply

The food business operator may make comments on the rating given; these comments may be displayed on the website giving the reasons for the rating.

For further information please contact:

Food Safety Section
Housing and Public Protection Offices
Ruthin Road
LL13 7TU

Tel. 01978 298989
Fax: 01978 813709
Email: or fill in the online general enquiry form

Visit (external link)

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