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Report a Missed Refuse Collection

This form is for reporting a missed refuse collection only.

Report a missed assisted collection. Report a missed trade collection. If you would rather make an enquiry or suggestion, please do so using the website feedback form.

Where it is established that it is the fault of the Council, we will go back to collect a missed bin by the end of the next working day. If  the customer is at fault the bin will be collected at the next scheduled collection

Please complete the sections below by entering information into the appropriate boxes, and press the SUBMIT button to send your information.

The areas marked * are mandatory and must be completed. We ask you to complete these areas so that we can contact you if we are unable to process your request or if the information supplied is not clear or complete.

Your Details
Comment
Collection Details

Please help us with the enquiry by filling in the following details regarding the missed collection:

Did you leave your bin out in the correct location at the appropriate time?
Normal Collection Day:

Please tell us which collection had been missed:

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The information you provide will be treated as confidential.

Data Protection

All data that you have provided will be stored and used under the terms laid down under the Data Protection Act 1998. View also our Privacy Policy

Please press the SUBMIT button below to send us this report.