Frequently Asked Questions

Welcome to the Frequently Asked Questions where you can find answers to the most commonly asked questions about Council Services, Facilities and other related information.

Please select a category from the a - z list, or browse through the most popular questions.

Question mark icon Can't find the answer you are looking for?

Popular Questions

Select a category alphabetically:

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Agenda 21 (Sustainable Development)
Links to information about Sustainable Development information for Wrexham.

Animals
Animal welfare information.

back to the top

B

Becoming a councillor
Information about becoming a councillor.

Benefit Fraud Reporting
Information about how to report benefit fraud and contact information.

Benefits, Housing Benefit and Council Tax Benefit
Information about Housing Benefit and Council Tax Benefit.

Bereavement
Information about burial and cremation, cemeteries, Charter for the Bereaved and contact information.

Birth, Death & Marriage Certificates
Information regarding birth, marriage and death certificates and registering.

Book a football pitch
Details on how to book a football pitch managed by Wrexham County Borough Council.

Business Information
Information to support business including setting up a business, finding premises, business funding,and searching for a business.

Business Rates
Information about Non-Domestic Rates (NDR), the means by which businesses and users of other non-domestic properties contribute towards the costs of local authority services.

back to the top

C

Car Parking
Information about disabled parking, where to park and how to apply for a blue badge parking permit (formerly orange badge).

Closed circuit television (CCTV)
Information about security cameras in the Wrexham area.

Committee Services
Information about Council Meetings

Community Health
Information about the Hospital and Local Health services including Doctors, Dentists, Chemists and Opticians in the Wrexham area.

Complaints, comments & compliments
How to complain about, comment on or compliment a Council service.

Contacting Wrexham Council & your Councillor
How to contact Wrexham Council, Councillor information and links to neighbouring Councils

Council Tax
Information on Council Tax, what it is, how you can pay it, what is a council tax valuation band and what band you property is in.

Council Tax Benefit and Housing Benefit
Information about Housing Benefit and Council Tax Benefit.

back to the top

D

Disability Living Allowance
Information about the Disability Living Allowance, how much it is and how you can claim it.

Disabled Parking Permits (Blue Badge Scheme)
Information about Disabled Parking Permits, eligibility and how to apply for a permit.

Dogs
Barking, fouling, neutering, stray dogs. Dog Warden & RSPCA contact details.

Drainage
Information about drains the Council are responsible for and contact information.

back to the top

E

Education
Clothing grants, free school meals, schools list, term dates, school inspections, national curriculum and contact information.

Emergency Planning
Information about the Emergency Planning Team, how the Council responds to emergencies and contact information.

back to the top

F

Food Hygiene
Frequently Asked Questions on food hygiene complaints

Food Waste and Cardboard Collections
Frequently Asked Questions for Food Waste and Cardboard Collections.

Fostering
Links to information about becoming a foster parent.

Fraud Reporting
Information about how to report benefit fraud and contact information.

Fraud - Verification Framework
Information about the Government initiative introduced in 2001 to ensure that benefit is awarded promptly and correctly.

back to the top

G

Garden Maintenance Scheme
Information about the Garden Maintenance Scheme

General Information
A list of general Frequently Asked Questions including; contacting the Council, emergency and useful contact numbers, how to get to Wrexham, where can I park, what roadworks are there and what's the weather like?

back to the top

H

Health - General Issues
Information about Health services & Hospitals in the Wrexham area.

Health & Safety
Information & Frequently Asked Questions on Health & Safety and contact information.

Highway Maintenance
How to report a problem with a road, pavement, footpath, street light, traffic light, or similar.

Housing Information
Adaptations, improvements, nuisances, repairs, private sector, buying your rented home.

Housing office contacts
List of contact details for all local area housing offices throughout Wrexham.

Housing Benefit and Council Tax Benefit
Information about Housing Benefit and Council Tax Benefit.

back to the top

I

Incapacity Benefit
Information regarding claiming this benefit. Who is eligible? How is it calculated?

Income Support
Information regarding claiming this benefit. Who is eligible? How is it calculated?

Information, General
A list of general Frequently Asked Questions including; contacting the Council, emergency and useful contact numbers, how to get to Wrexham, where can I park, what roadworks are there and what's the weather like?

back to the top

J

Jobs at the Council
Information about job vacancies with the Council

Job Seekers Allowance
Information regarding claiming this benefit. Who is eligible? How is it calculated?

back to the top

K

back to the top

L

Land Charges
Information about Land Charges Searches and contact information.

Land and property
Information and advice regarding land and property within Wrexham.

Leisure
Information about the leisure resources in Wrexham. Find out what sports are available in Wrexham, where you can swim, what's on in Wrexham and information on museums, arts, heritage and county parks in the area.

Libraries
Information about the library resources in Wrexham. How to join, IT facilities, services and events.

Licensing
Find out whether you need a licence, information about licence fees and how/where to apply.

Local area housing office contacts
List of contact details for all local area housing offices throughout Wrexham.

back to the top

M

Making a Planning Application
How to apply for, view, or object against a planning application plus contact information.

Markets
Market days, how to obtain a stall, stall charges, leasing procedure and letting conditions.

My Neighbour is disturbing me....
Information regarding how to deal with nuisance neighbours. Advice on the type of action that can be taken.

back to the top

N

Noise & pollution control
Advice on bonfires, loud music, burglar alarms plus contact information.

back to the top

P

Parking
Information about disabled parking, where to park and how to apply for a blue badge parking permit (formerly orange badge).

Pest control
Details of Wrexham County Borough Council Pest Control Service. Types of pest dealt with and service charges.

Planning
How to apply for, view, or object against a planning application plus contact information.

Pollutants & hazardous substances
Information regarding air pollution in Wrexham, asbestos cement and radon.

Public rights of way
Information and regarding public rights of way.

Public transport in Wrexham
Information about public transport in Wrexham, including local bus service information, suggestions and complaints, concessionary travel and contact information.

back to the top

Q

back to the top

R

Recycling & Waste
Dustbins, public litter bins, services and projects, waste/recycle centres, waste collections, advice on waste removals, how to report problems.

Road Maintenance
Links to current roadworks information plus information on how to report road maintenance issues.

Roads
Information on Roadworks bulletin and how you can report potholes, drain covers, or missing gully lids.

back to the top

S

Schools
Clothing grants, free school meals, schools list, term dates, school inspections, national curriculum and contact information.

Scrutiny in Wrexham
Information about Scrutiny Committees in Wrexham County Borough Council.

Shopmobility
Information about Shopmobility.

Skips
Information regarding the procedure for Companies wishing to place Skips on the Public Highway.

Social Services
Information and FAQs about Social Services & contact information

Special Educational Needs
Information about Special Educational Needs in Wrexham County Borough Council.

Street Maintenance
Links to current roadworks information plus information on how to report road maintenance issues.

Sure Start, now known as "Flying Start"
A government initiative which aims to work with parents to promote the physical, intellectual and social development of their children.

Sustainable Development
Links to information about Sustainable Development information for Wrexham.

back to the top

T

Tourism
Information about tourism and contact details for Wrexham tourist information centres.

Town Centre Information
Information about town centre opening hours, shopmobility, disabled parking and public toilets.

Trading Standards
Information about Trading Standards enquiries.

back to the top

U

back to the top

V

Verification Framework
Information about the Verification Framework, relating to Housing & Council Tax Benefit.

Voting, Postal Voting, Voting by Proxy and Election Results
Information about Voting, Postal Voting, Voting by Proxy and Election Results.

back to the top

W

Waste & Recycling
Dustbins, public litter bins, services and projects, waste/recycle centres, waste collections, advice on waste removals, how to report problems.

Website
A list of Frequently Asked Questions regarding this website, including how to use the website, accessibility options, changing your browser settings, giving us feedback, information about Acrobat Reader and information about online payments.

back to the top

X

back to the top

Y

back to the top

Z

back to the top

 


Can't find the answer you were looking for?

If we have not provided the information you require in this list of frequently asked questions you could try:

If you still cannot find the information you require please contact us and we will do our best to help:

back to the top