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Frequently Asked Questions

 

Emergency Planning

Useful Links

Information on the Civil Contingencies Act 2004 - Risk Assessment Process from North Wales Police (external link)

Apply for a Crisis Loan - via Directgov (external link)

A Crisis Loan is an interest-free loan which can provide help in an emergency or disaster.

 Wales Resilience (external link)

The emergency planning community now has a central source of information on civil contingencies in Wales. The Wales Resilience website is a window into work being undertaken at the pan-Wales level, the Local Resilience Forum level and within individual agencies. As well as providing emergency planners with the latest news and best practice, the site is also a source of information for the Welsh public on what to do during an emergency.


What is emergency planning?

The Emergency Planning Team co-ordinates the Council's response to any emergency situation. This is achieved through the preparation of plans to meet statutory requirements, training officers in their emergency roles and liasing with response partners which include the emergency services, utilities and voluntary agencies.

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What is the Council's emergency response role?

The Council actively supports the emergency services in all areas of their emergency response. This primarily includes the welfare of the public involved in the emergency, technical and resource assistance at the scene of an emergency, the co-ordination of voluntary agencies and the longer term recovery of the affected area.

The work of the Council does not stop when the emergency services leave. The Council is responsible for the clear-up operation and the rebuilding of the community and those residents affected. The provision of care and assistance to those affected can continue for many weeks and months.

The Council also ensures that vital services are maintained during the emergency and that the community can be returned to normality as soon as possible.

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How does the Council respond to emergencies?

The Council bases it response on the principle of Integrated Emergency Management. This provides for a co-ordinated response, irrespective of the cause of the emergency.

The Council has divided the response to emergencies into four basic elements and has established Response Teams to manage these areas as follows:

Emergency Information Team
Manages the gathering, verification and dissemination of all information relating to the emergency. The Team also provides management of the press and media enquiries.

Emergency Welfare Team
Manages the welfare of all persons affected by the emergency and includes evacuation and counselling support.

Emergency Support & Works Team
Manages all technical and resource assistance to aid the emergency services in their response to the situation.

Emergency Recovery Team
Manages the longer term recovery and return to normality of any affected communities and residents.

These four teams come together during any emergency situation within the Council Emergency Centre at the Guildhall where co-ordination of the Council response is undertaken.

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How can I contact the Emergency Planning Team?

You can contact the Emergency Planning Team by:

Tel: 01978 292023

or by email: emergencyplanning@wrexham.gov.uk

The address to contact the Team is:

Emergency Management Team
Wrexham County Borough Council
Planning Department
Lambpit Street
Wrexham
LL11 1AR

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