Wrexham Council homepage

Frequently Asked Questions

Please select a category from the a - z list, or browse through the most popular questions.

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Select a category alphabetically:

A

Animals

Animal welfare information.

B

Becoming a councillor

Information about becoming a councillor.

Benefit Fraud Reporting

Information about how to report benefit fraud and contact information.

Benefits, Housing Benefit and Council Tax Benefit

Information about Housing Benefit and Council Tax Benefit.

Bereavement

Information about burial and cremation, cemeteries, Charter for the Bereaved and contact information.

Birth, Death & Marriage Certificates

Information regarding birth, marriage and death certificates and registering.

Book a football pitch

Details on how to book a football pitch managed by Wrexham County Borough Council.

Business Information

Information to support business including setting up a business, finding premises, business funding,and searching for a business.

Business Rates

Information about Non-Domestic Rates (NDR), the means by which businesses and users of other non-domestic properties contribute towards the costs of local authority services.

C

Car Parking

Information about disabled parking, where to park and how to apply for a blue badge parking permit (formerly orange badge).

Closed circuit television (CCTV)

Information about security cameras in the Wrexham area.

Committee Services

Information about Council Meetings

Community Health

Information about the Hospital and Local Health services including Doctors, Dentists, Chemists and Opticians in the Wrexham area.

Complaints, comments & compliments

How to complain about, comment on or compliment a Council service.

Contacting Wrexham Council & your Councillor

How to contact Wrexham Council, Councillor information and links to neighbouring Councils

Council Tax

Information on Council Tax, what it is, how you can pay it, what is a council tax valuation band and what band you property is in.

Council Tax Benefit and Housing Benefit

Information about Housing Benefit and Council Tax Benefit.

D

Disability Living Allowance

Information about the Disability Living Allowance, how much it is and how you can claim it.

Disabled Parking Permits (Blue Badge Scheme)

Information about Disabled Parking Permits, eligibility and how to apply for a permit.

Dogs

Barking, fouling, neutering, stray dogs. Dog Warden & RSPCA contact details.

Drainage

Information about drains the Council are responsible for and contact information.

E

Education

Clothing grants, free school meals, schools list, term dates, school inspections, national curriculum and contact information.

Elections

Information about registering to vote.

Emergency Planning

Information about the Emergency Planning Team, how the Council responds to emergencies and contact information.

F

Food Hygiene

Frequently Asked Questions on food hygiene complaints

Food Waste and Cardboard Collections

Frequently Asked Questions for Food Waste and Cardboard Collections.

Fostering

Links to information about becoming a foster parent.

Fraud Reporting

Information about how to report benefit fraud and contact information.

G

Garden Maintenance Scheme

Information about the Garden Maintenance Scheme

General Information

A list of general Frequently Asked Questions including; contacting the Council, emergency and useful contact numbers, how to get to Wrexham, where can I park, what roadworks are there and what's the weather like?

H

Health - General Issues

Information about Health services & Hospitals in the Wrexham area.

Health & Safety

Information & Frequently Asked Questions on Health & Safety and contact information.

Highway Maintenance

How to report a problem with a road, pavement, footpath, street light, traffic light, or similar.

Housing Information

Adaptations, improvements, nuisances, repairs, private sector, buying your rented home.

Housing office contacts

List of contact details for all local area housing offices throughout Wrexham.

Housing Benefit and Council Tax Benefit

Information about Housing Benefit and Council Tax Benefit.

I

Incapacity Benefit

Information regarding claiming this benefit. Who is eligible? How is it calculated?

Income Support

Information regarding claiming this benefit. Who is eligible? How is it calculated?

Information, General

A list of general Frequently Asked Questions including; contacting the Council, emergency and useful contact numbers, how to get to Wrexham, where can I park, what roadworks are there and what's the weather like?

J

Jobs at the Council

Information about job vacancies with the Council

Job Seekers Allowance

Information regarding claiming this benefit. Who is eligible? How is it calculated?

K

L

Land Charges

Information about Land Charges Searches and contact information.

Land and property

Information and advice regarding land and property within Wrexham.

Leisure

Information about the leisure resources in Wrexham. Find out what sports are available in Wrexham, where you can swim, what's on in Wrexham and information on museums, arts, heritage and county parks in the area.

Libraries

Information about the library resources in Wrexham. How to join, IT facilities, services and events.

Licensing

Find out whether you need a licence, information about licence fees and how/where to apply.

Local area housing office contacts

List of contact details for all local area housing offices throughout Wrexham.

M

Making a Planning Application

How to apply for, view, or object against a planning application plus contact information.

Markets

Market days, how to obtain a stall, stall charges, leasing procedure and letting conditions.

My Neighbour is disturbing me....

Information regarding how to deal with nuisance neighbours. Advice on the type of action that can be taken.

N

Noise & pollution control

Advice on bonfires, loud music, burglar alarms plus contact information.

P

Parking

Information about disabled parking, where to park and how to apply for a blue badge parking permit (formerly orange badge).

Pest control

Details of Wrexham County Borough Council Pest Control Service. Types of pest dealt with and service charges.

Planning

How to apply for, view, or object against a planning application plus contact information.

Pollutants & hazardous substances

Information regarding air pollution in Wrexham, asbestos cement and radon.

Public rights of way

Information and regarding public rights of way.

Public transport in Wrexham

Information about public transport in Wrexham, including local bus service information, suggestions and complaints, concessionary travel and contact information.

Q

R

Recycling & Waste

Dustbins, public litter bins, services and projects, waste/recycle centres, waste collections, advice on waste removals, how to report problems.

Registering to Vote

Information about registering to vote.

Road Maintenance

Links to current roadworks information plus information on how to report road maintenance issues.

Roads

Information on Roadworks bulletin and how you can report potholes, drain covers, or missing gully lids.

S

Schools

Clothing grants, free school meals, schools list, term dates, school inspections, national curriculum and contact information.

Scrutiny in Wrexham

Information about Scrutiny Committees in Wrexham County Borough Council.

Shopmobility

Information about Shopmobility.

Skips

Information regarding the procedure for Companies wishing to place Skips on the Public Highway.

Social Services

Information and FAQs about Social Services & contact information

Special Educational Needs

Information about Special Educational Needs in Wrexham County Borough Council.

Street Maintenance

Links to current roadworks information plus information on how to report road maintenance issues.

Sure Start, now known as "Flying Start"

A government initiative which aims to work with parents to promote the physical, intellectual and social development of their children.

Sustainable Development

Links to information about Sustainable Development information for Wrexham.

T

Tourism

Information about tourism and contact details for Wrexham tourist information centres.

Town Centre Information

Information about town centre opening hours, shopmobility, disabled parking and public toilets.

Trading Standards

Information about Trading Standards enquiries.

Trees

Trees in Private Ownership

Information about some of the more common questions asked about trees in residential area.

U

V

Voting

Information about registering to vote..

W

Waste & Recycling

Dustbins, public litter bins, services and projects, waste/recycle centres, waste collections, advice on waste removals, how to report problems.

Website

A list of Frequently Asked Questions regarding this website, including how to use the website, accessibility options, changing your browser settings, giving us feedback, information about Acrobat Reader and information about online payments.

X

Y

Z

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