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Frequently Asked Questions - Licensing in the County Borough of Wrexham

Street & House to House Collections

Do I need a licence to collect money in the street or house to house?

Yes. A collection which is conducted on the street, or a collection which is conducted in public houses or door to door requires a permit from the Authority. It will be necessary for you to give 28 days notice of your intention to carry out the collection. Application forms and guidance notes can be downloaded or are available from the above address.

Hackney Carriage and Private Hire Licensing in the County Borough of Wrexham

How do I become a Private Hire Operator in the County Borough of Wrexham?

  • A Private Hire Operators Licence is required in order to accept bookings for Private Hire Vehicles. You may need to obtain Planning Permission from the Council's Planning Department in order to use the building.
  • A Certificate of Public Liability Insurance is required where the public have access to the premises i.e. waiting room etc. However, where there is no public access or waiting facilities provided or if you wish to operate your own vehicle from home, this insurance is not necessary.

    A check as to whether you have any prior convictions has to be undertaken. You will be required to complete a Disclosure Application Form which will be submitted to the Criminal Records Bureau.

    You will be required to bring supporting documentation as follows:
    • your DVLA Driving Licence showing your current address
    • your passport and/or birth certificate
    • 2 colour passport sized photographs
  • The fee is dependent on the number of vehicles you intend to operate.
  • Application forms and guidance notes can be downloaded or obtained from Abbey Road Depot and forms must be returned in person together with the supporting documentation.

How to contact...

Wrexham Council only issues licences for the County Borough of Wrexham. To be licensed in other areas please contact your Local Council (external link).

Application Forms, Licences and Vehicle Testing:

Address: Environment Department
Transport Depot
Abbey Road
Wrexham Industrial Estate
Wrexham LL13 8ZE

Tel: (01978) 729600

Enforcement Issues:

Tel: 01978 813786 or 01978 292040

How do I get a Hackney Carriage/Private Hire Drivers Licence in the County Borough of Wrexham?

  • Application forms and guidance notes can be downloaded or obtained from Abbey Road Depot, forms must be returned in person together with the supporting documentation.
  • A check as to whether you have any prior convictions has to be undertaken. You will be required to complete a Disclosure Application Form which will be submitted to the Criminal Records Bureau.

    You will be required to bring supporting documentation as follows:
    • your DVLA Driving Licence showing your current address
    • your passport and/or birth certificate
    • 2 colour passport sized photographs
  • The medical form needn't be completed at this stage. You may wait until the necessary checks have been returned to us.

How to contact...

Wrexham Council only issues licences for the County Borough of Wrexham. To be licensed in other areas please contact your Local Council (external link).

Application Forms, Licences and Vehicle Testing:

Address: Environment Department
Transport Depot
Abbey Road
Wrexham Industrial Estate
Wrexham LL13 8ZE

Tel: (01978) 729600

Enforcement Issues:

Tel: 01978 813786 or 01978 292040

What if I have convictions?

The disclosure of a criminal record or other information will not prevent you from gaining a licence unless the Council consider that it renders you not a fit and proper person. If convictions are not "spent" you will be referred to the Environmental Licensing Committee, made up of some 14 elected members, for their consideration.

How do I get a Hackney Carriage/Private Hire Vehicle Licence in the County Borough of Wrexham?

Application forms are available from the Abbey Road Depot, Wrexham. There is a 10 year age limit on Hackney Carriage Vehicles. There is no age limit on Private Hire vehicles but they must comply with the Council's vehicle conditions. Tests are undertaken at Abbey Road Depot, ring 01978 729600 for an appointment. Once plated, vehicles have to pass two tests a year, the first test for annual plates and second test for a 6 month compliance check.

There is a fee. Link to view Licence Application Fees.

How to contact...

Wrexham Council only issues licences for the County Borough of Wrexham. To be licensed in other areas please contact your Local Council (external link).

Application Forms, Licences and Vehicle Testing:

Environment Department
Transport Depot
Abbey Road
Wrexham Industrial Estate
Wrexham LL13 8ZE

Tel: (01978) 729600

Enforcement Issues:

Tel: 01978 813786 or 01978 292040

What is the difference between a Hackney Carriage and a Private Hire Vehicle?

Under the Local Government (Miscellaneous Provisions) Act 1976 and the Town Police Clauses Act 1847, the Licensing Section undertakes the licensing of Hackney Carriages and Hackney Carriage Drivers and Private Hire Vehicles, Drivers and Operators.

In this Borough, there are two types of vehicle licensed - Hackney Carriages and Private Hire Vehicles. They are easily distinguished from each other by the fact that Hackney Carriages are all generally purpose built 'London style' Cabs (you may know them as 'black cabs' even though there are different colours!).

Private Hire Vehicles are usually 'saloon type' vehicles but include minibuses with up to and including 8 passenger seats.

Hackney Carriage Vehicles display a maroon plate on the rear of the vehicle with their registration number, expiry date of the plate and have an illuminated sign "Taxi" on the roof.

Private Hire Vehicles display a white plate on the front and rear of the vehicle again with the registration number and expiry date and have door signs with the Private Hire Vehicle number displayed.

Hackney Carriage/Private Hire Drivers are all issued with an identification badge with a photograph on. It is advisable to check that a driver has such a badge before getting into the vehicle.

The basic difference between the two types of vehicle is that Hackney Carriages can be 'flagged down' off the street or on a rank and Private Hire Vehicles must be pre-booked through an Operator. If a Private Hire Driver accepts a fare off the street without it being pre-booked, he is liable for prosecution. It is also important to note that anyone taking a journey in a Private Hire Vehicle which has been 'flagged down' may not be insured for the journey, that means if you are injured as a result of an accident in that vehicle you may not be able to claim any compensation.

Both types of vehicle can only be driven by a licensed Hackney Carriage/Private Hire Driver.

How do I make a complaint about a Hackney / Private Hire Driver in the County Borough of Wrexham?

You can complain either by letter to:

Chief Public Protection Officer
Wrexham County Borough Council
Crown Buildings
Chester Street
PO Box 1297
Wrexham
LL13 8ZE

or by telephone to the Licensing Section on 01978 292040.

It would assist Licensing Officers if you could provide details of the vehicle registration or vehicle plate number or the driver's badge number.

Registering as a Door Person

Door Person Information: Things are Changing!

The Security Industry Authority (SIA) was launched on 2 April 2003 to implement the Private Security Industry Act 2001. Security Door Persons will have to be approved and licensed by the SIA. The licence will be granted subject to a police check and the completion of training specified by the SIA. The licence can be used anywhere in England and Wales. The programme of licensing is going to be phased across the country starting in Hampshire. In the meantime you will continue to be licensed by Wrexham Council.

You can register with the SIA now and they will keep you updated. You can give your details to the SIA on 08702 430 100.

For more information regarding the new licensing regime visit : www.the-sia.org.uk

Lottery Registration

Do I need to be registered to sell lottery tickets?

If tickets are being sold to the general public then you must apply to the Authority for registration. Application form and guidance notes can be downloaded or are available from the following address.

Once your application has been approved and the fee paid your registration certificate will be forwarded to you.

Within 3 months of the day of the said lottery a returns form must be submitted. This can be downloaded or is available from the following address.