Consumer Advice & Rights
Useful Links
Wrexham Trading Standards Trustmark Approved Trader Scheme
Wrexham County Borough Council’s Trading Standards Team provides an Approved Trader Scheme for the area. The Scheme allows you to find a tradesman to carry out repair, maintenance or improvement work on your property who has been approved under the TrustMark standard.
Consumer Advice www.adviceguide.org.uk
When you buy goods or services the law gives you consumer rights. These protect you from being treated unfairly by a trader. You may have received poor service or you may want to switch energy suppliers or cancel a contract. Use these pages to find out what your rights are and how to take action.
Consumer Focus is the new statutory organisation campaigning for a fair deal for consumers in England, Wales, Scotland, and, for postal services, Northern Ireland. We will be the voice of the consumer, and work to secure a fair deal on their behalf. We were created through the merger of three consumer organisations – energywatch, Postwatch and the National Consumer Council (including the Welsh and Scottish Consumer Councils). The new approach allows for more joined-up consumer advocacy, with a single organisation speaking with a powerful voice and able to more readily bring cross-sector expertise to issues of concern.
The Citizens Advice Bureau Service offers free, confidential, impartial and independent advice.
Get free and confidential legal advice in England and Wales if you're eligible for legal aid.
Are you affected by the Credit Crunch? Please don't ignore this, we have provided you with some useful links to both Council Services and external sites which may be able to help you with your situation.
Department for Environment, Food and Rural Affairs
Defra works for the essentials of life - food, air, land, water, people, animals and plants.
UK Dept for Business, Innovation and Skills (BIS)
Offers information on a range of services provided by the Department of Business, Enterprise and Regulatory Reform specifically to help small businesses.
Equality and Human Rights Commission
The Equality and Human Rights Commission champions equality and human rights for all, working to eliminate discrimination, reduce inequality, protect human rights and to build good relations, ensuring that everyone has a fair chance to participate in society.
Europa is the portal site of the European Union. It provides up-to-date coverage of European Union affairs and essential information on European integration.
Expert Answers bridges the gap between those who are eligible for legal aid and those who can afford to pay high street prices for legal advice. Expert Answers has a panel of legal experts including barristers, lawyers, solicitors and legal executives who are committed to providing legal advice via the Expert Answers website. At any one time we aim to have a minimum of 5 experts available.
The Food Standards Agency is an independent food safety watchdog set up by an Act of Parliament in 2000 to protect the public's health and consumer interests in relation to food.
Legal Services Commission (LSC)
We look after legal aid in England and Wales. We're also responsible for ensuring that people get the information, advice and legal help they need to deal with a wide range of everyday problems.
Tel: 020 7759 0000
Money & Debt - Useful external links
A list of useful websites regarding Money and debt issues.
Martin Lewis’s free site saves you money. Beat the system on credit cards, shopping, special offers, mortgages, council tax, interest rate payments, freebies, loans, loopholes, best buys. Compare, read, discuss and be a Money Expert.
The National Assembly for Wales
Website of the National Assembly for Wales.
The National Consumer Federation encourages and co-ordinates the work of voluntary, independent local Consumer Groups, Individual Consumers and those who have an interest in Consumer Affairs through other organisations.
The Office of Fair Trading's website is designed with two purposes: to protect consumers and explain their rights and to ensure that businesses compete and operate fairly.
The Service exists for the benefit of consumers and businesses within the Wrexham area. Our aim is to ensure a fair and safe trading environment and to advance Animal Health and Welfare. We perform this role through law enforcement, advice and education.
Welcome to Trading Standards Central - a one stop shop for consumer protection information in the UK. The site is supported and maintained by TSI, the Trading Standards Institute. This site provides a wealth of information for consumers and businesses, schools, advice and information centres, community organisations, local councils, business support agencies and trade associations.
Consumer advice association from the registered charity Which?
Wills and Wills - Everything you need to know about making wills and making a will online
This is a blog to help make people aware of what can happen if one does not write a Will. The blog will cover all aspects of Will writing, what is included in a Will and how to make a Will. It may look bare at the moment, but each day a new post will be written providing more information than ever before about Will writing.
GOV.UK Links
If you think you have been treated unfairly or have been discriminated against because of your age, gender, race, religious beliefs or disability, there's a wide range of legislation, information and contacts to help you understand and enforce your rights .
Register online to vote using this service from the Electoral Commission.
Is there a website you would like to see listed here? Why not use our suggest-a-site form to tell us about it?
Wrexham County Borough Council is not responsible for the content of external websites
RSS Feeds
Contact Details
Wrexham County Borough CouncilThe Guildhall
Wrexham
LL11 1AY
email:
Contact-Us@wrexham.gov.uk
Website Feedback
telephone: 01978 292000
Location
