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Concessionary Travel Scheme (Bus Pass)

If you live in the Wrexham County Borough area and are:

Concessionary Travel Application Form - PDF format 42Kb

You will be entitled to a pass, which will enable you to travel free on all local bus services. Your free travel pass will be valid from the date of issue and will be valid all day, every day not only in Wrexham, but also for travel throughout Wales.

How do I obtain my pass?

You will need to take with you the following.

  • A completed application form.
  • A recent passport size photograph. (Full face)
  • Proof of residence such as a Council Tax bill, phone bill or gas bill.
  • Proof of entitlement (see below).
    • If you are over 60 you will need to verify your date of birth
    • If you are in receipt of Disability Living Allowance you will need to show your valid entitlement award letter
    • If you are registered blind, partially sighted, or profoundly deaf, you need to obtain proof of this from Social Services
    • If you have a Learning Disability you will need to refer to Social Services, the Community Learning Disability Health Team or the Education Department.
    • If you are without speech or without the use of both you will need to supply medical evidence to support your application.
    • If you are unable to drive due to a medical condition you will need to supply a letter of verification from the DVLA or your doctor.

By Post

You can also apply by post, print off the application form and send with copies of your proof of entitlement to:

Concessionary Travel,
Transport Co-ordination,
Environment Department
Wrexham County Borough Council
Abbey Road South
Wrexham Industrial Estate
LL13 9PW

In person

Contact Wrexham
16 Lord Street

Where and when can I use my pass ?

Your pass will be valid for cross border journeys into England provided that your journey is unbroken and starts or finishes in Wales.

If you are unable to travel independently and need assistance to make use of public transport, an additional concession may be issued for a necessary travelling companion. You will normally need to supply independent medical evidence to support this.

Wrexham County Borough Council has partnered with the Welsh Assembly Government to introduce free travel on the Welsh section of route of the Borderlands line, between Wrexham Central, Wrexham General, Gwersyllt and all stations to Hawarden Bridge. Holders of Concessionary Travel (bus) passes in Wrexham and Flintshire can travel without charge on this section of route. Should anyone wish to travel north of Shotton they shall be required to pay the prevailing fare.

Will my pass cost me anything?

Your travel pass will be issued free of charge, however there is a charge for replacing any lost or damaged passes.

Application for Replacement Travel Pass - PDF format 57Kb

How do I use my pass?

Travel, using your pass, is subject to the rules and regulations of the operators providing the service. You will need to show your pass to the driver when you board the bus to receive your concession. It must be shown to an inspector if requested. Failure to show your pass will result in the concession being refused and the fare for the journey being charged. The pass does not give you any rights other than those enjoyed by any fare-paying passenger.

Your pass remains the property of Wrexham County Borough Council and may be withdrawn by the Council or the operator if misused.