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Welcome to the Online Comments and Complaint Form.
Please use this form to let the Council know of your comments, complaints or compliments about Wrexham County Borough Council.
If you would rather make an enquiry or suggestion, please use the website feedback form.
Data Protection
All data that you have provided will be stored and used under the terms laid down under the Data Protection Act 1998. View also our Privacy Policy.
Customer Liaison
What happens next?
We will:
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Acknowledge your communication within 5 working days, you can be assured that any comments and complaints will be passed to the right person and, if it is a complaint;
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Tell you who is dealing with your complaint; and
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Send you a full response within 20 working days (if the matter is complicated and will take longer than 20 days to resolve you will receive an interim reply within that period).
For further information:
Corporate Complaints Officer
Wrexham County Borough Council
Guildhall
Wrexham
LL11 1WS
Tel: 01978 292201
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