Our Welsh Language Standards came in to force in 2016, replacing the Welsh Language Scheme. These standards were introduced as part of the Welsh Language (Wales) Measure 2011 with the purpose of setting a consistent level of service that Welsh speakers can expect to receive in Wales. 

The standards were drafted with the aim of:

  • improving the services Welsh speakers can expect to receive from organisations in Welsh
  • increasing the use people make of Welsh-language services
  • making it clear to public bodies what they need to do in terms of the Welsh language
  • ensuring that there is an appropriate degree of consistency in terms of the duties placed on bodies in the same sectors.

The measure also saw the creation of the Welsh Language Commissioner whose role is to promote and facilitate use of the Welsh language. There are two principles that underpin the Commissioner’s work:

  1. In Wales, the Welsh language should be treated no less favourably than the English language.
  2. Persons in Wales should be able to live their lives through the medium of the Welsh language if they choose to do so.

Documents

The 'Standards of the Council' document lists all of the standards that we (the council) are required to comply with.

Welsh language - did we get something wrong?

At Wrexham Council, we are committed to providing the best possible service. However, we understand there may be times when we do not meet your expectations or you may notice some errors that we have made regarding the Welsh language.

If this is the case, we want to hear from you! You can report any potential failure of the council to comply with the Welsh Language Standards by contacting the Welsh Language Coordinator at cymraeg@wrexham.gov.uk

We will fully consider your report and let you know what will be done to address the matter. If you remain dissatisfied, you have the right to make a complaint through the corporate complaints procedure.

Compliance with Welsh Language Standards

We are committed to ensuring that we comply with the Welsh Language Standards outlined in our Final Compliance Notice. This is a summary of what the council has committed to undertake in order to comply with the standards and provide equal opportunities for our customers to communicate with us in either Welsh or English.

Reports

Report on an investigation into a failure to comply with Welsh Language Standards - 4 June 2020

This report was produced in accordance with sections 73 and 74 of the Welsh Language (Wales) Measure 2011

Report on an investigation of a failure to comply with Welsh Language Standards - 29 August 2019

In accordance with section 77(3)(b) of the Welsh Language (Wales) Measure 2011.

Report on an investigation into a failure to comply with a relevant requirement - 24 January 2019

The investigation of a failure to comply with a relevant requirement was carried out in accordance with section 71 and Schedule 10 of the Welsh Language (Wales) Measure 2011.

Report on an investigation of a failure to comply with Welsh Language Standards - 20 June 2018

Investigation under section 71 of the Welsh Language (Wales) Measure 2011 of a possible failure to comply with Welsh Language Standards.