Just like in previous years, every household within Wrexham will be contacted. This may be by sending the property a canvass form, letter, or through contacting individuals by email, text or phone call.

If we do not receive a response when we legally need one, we have to try and make contact again. This may be using a different method to the first one.

It is important that you read the communication sent by us carefully (whether that is a letter, a form or an email). This year not all canvass letters require a response.

You need to follow the instructions to make sure that everyone living in your property (who is eligible to vote) is registered. If there is information missing then you need to contact us to let us know. If there are any 14 to 17 year olds or other foreign citizens living at your property that are not listed then we need to have their details too.

We would appreciate a quick response so that a reminder is not sent out.

If you do not respond to the communication or the reminder when you have been asked to, you may get a phone call from our office or a canvasser (an officer from the council) may visit your property to confirm with you in person.

Please follow the instructions provided in the communication. If a response is needed this will be written in the communication. If possible, please use one of the services below as this helps us to save money.

Online – to confirm, add, delete or amend details

Log on* to the household response website.

Freephone Automated Telephone Service - only to confirm details are correct

Call 0800 197 9871*.

Text - only to confirm details are correct

Text NOCHANGE followed by your security code* to 80212 (if nobody is eligible to vote include a reason after your security code e.g. empty, business, 2nd home, none, other).

Once we have received the information we will check it against the electoral register. If there are any additions, deletions or amendments these will be updated on the electoral register.

If you tell us someone has moved away, we will send that person a letter so that we have confirmation that they have moved away. This is because we're required to have two pieces of evidence to remove someone from the electoral register.

Invitation to Register form

If you have added someone to the property then we will send them an Invitation to Register form in the post or by email which asks them to provide more information, such as date of birth and National Insurance number. This is so that we can confirm their identity.

If you have been added to a property we need a response to this form in order to complete your electoral registration. You will not be added to the electoral register until we have received this information. You can also do this by registering to vote online.

You will need your National Insurance number and date of birth to complete this process. This is so that your identity can be confirmed against the Department for Work and Pensions records. There is also a section to complete about any previous address.

The following report produced for the House of Commons summarises what the law says about your responsibilities in responding to the registration forms sent to you.