Frequently Asked Questions - Registering to vote

Registering to vote

This page provides information about Electoral Services provided by Wrexham County Borough Council for the Wrexham County Borough.

Please also see information about Wrexham County Borough Council Electoral Services for contact information.



What is this form - why do I have it?

The form you have received relates to the register of electors. Every year we are required by law to write to every household to seek information about who is eligible to register to vote at that address. We use this information to update the electoral register. Please check the information pre-printed on the form. If it is correct you can just sign the declaration, date the form and return it in the enclosed freepost envelope, or confirm the details are correct by using our telephone/online/SMS service. If some details have changed, please make the necessary changes on the form, crossing out and adding new information, then sign the declaration, date the form and return it in the enclosed freepost envelope.

back to the top | Frequently Asked Questions


Nothing has changed from what's printed on the form – do I need to return it?

Even if there are no changes to the information pre-printed on the form, we still need you to confirm these details. The quickest way to do this is to use our telephone/online/SMS service. Alternatively you can sign this form and return it to us using the pre-paid envelope provided.

back to the top | Frequently Asked Questions


The people whose names are pre-printed on the form have moved out - I need a new form

It isn't necessary to send you another form. Please put a line through the details of the people who have moved out and then add your details onto the form in the spaces below. We will then be able to update the register to remove the people who no longer live there and include your name on the next published register.

back to the top | Frequently Asked Questions


The address of our property is not written correctly on the form

Thank you for contacting us to let us know. Please complete the form and amend the address box. We will look at the changes to the address when the form comes back.

back to the top | Frequently Asked Questions


My husband has died and I need to remove his name from the register. How do I do this? Do you need a copy of his death certificate?

We do not require a copy of the death certificate. Please note on the form that your husband has passed away and we will ensure that the electoral register is updated.

back to the top | Frequently Asked Questions


I have recently got married / divorced and changed my name - what do I do?

Please cross out your previous name on the form and write in your new name. We will ensure that the register is updated. If you currently vote by post or proxy, we will also send you a new postal/proxy vote application form to enable you to update your signature.

back to the top | Frequently Asked Questions


My children are listed on the form but they are only 4 and 6 years old - should they be on there?

This has most likely happened because your children's names have been added mistakenly by someone in your household in a previous year. They are not entitled to register to vote until they are 16 years old. Please remove their details by putting a line through their names and indicating that they are under 16 years old.

back to the top | Frequently Asked Questions


My son is just 16 years old - do his details need to go on this form?

Yes, please add his name and date of birth to the section labelled '16/17 year olds' and complete all of the relevant columns on the form. He will not be able to vote until he turns 18 years old.

back to the top | Frequently Asked Questions


My son has gone away to university but he will be coming home at the end of each term. Where should he register to vote?

Your son can register at his home address as well as his university address, but must not vote more than once in the same election. This means that he can vote in local elections at both addresses as long as they are in different local government areas, but cannot vote at both addresses in a Parliamentary election.

back to the top | Frequently Asked Questions


Someone in our household has learning difficulties. Should they be included on the form?

Yes, please include them on the form. People with learning difficulties are eligible for registration, assuming they meet the other registration criteria (age, nationality, etc.).

back to the top | Frequently Asked Questions


I only live here during the week for work but my main residence is in another local authority area - where should I register to vote?

You should register to vote at your main address. If you think that you might be away from that address during an election, you could arrange to have a postal vote sent to another address to ensure that you will still able to vote. Alternatively you could arrange for someone to vote as a proxy on your behalf.

back to the top | Frequently Asked Questions


My mother has moved into a residential home. What should I do with the form that has arrived at her house?

If the residential home is now her main address, your mother should be registered at the address of the residential home. Please indicate on the form that she is now living in residential care and return the form to us.

back to the top | Frequently Asked Questions


I want to apply for a postal vote

Please tick the column on your registration form and an application form will be sent to you in due course. Alternatively, if you have a printer you can download one from www.aboutmyvote.co.uk

back to the top | Frequently Asked Questions


I do not want a postal vote anymore

Please clearly cross out the pre ticked box on your form

back to the top | Frequently Asked Questions


I am going to be out of the country for the elections next year. Is there any way I can still vote?

You could arrange to appoint a proxy who will vote on your behalf, or you could apply for a postal vote. A postal vote can be sent to you overseas but you should be aware that postal votes can be sent out as late as six working days before an election, so there may not be enough time for it to reach you in time for you to complete and return it.

back to the top | Frequently Asked Questions


I am emigrating in a month's time and I won't be coming back to the UK

You can apply to be an overseas elector for 15 years after you were last registered in the UK. You will need to complete a registration form once you have moved away and have it attested by a British Citizen also living in the country you are moving to. This would enable you to vote in UK Parliamentary and European Parliamentary elections.

back to the top | Frequently Asked Questions


We are moving next week

Please cross out your details on the form and leave it somewhere prominent for the new occupiers of your property to complete and return to us once they move in. If there is no form waiting for you at your new address, please call the electoral registration office at the authority you are moving to who will send you a new form. You can obtain their contact details from www.aboutmyvote.co.uk.

back to the top | Frequently Asked Questions


We are renovating this house but currently living in rented accommodation until it is finished

Please complete the registration form you will have received at your rented accommodation to register there for the time-being, and then contact the electoral registration office once you have moved in to your new address in order to register there.

back to the top | Frequently Asked Questions


I am a foreign national and I don't think I am allowed to vote in the UK

British, Irish, EU and qualifying Commonwealth citizens (that is those Commonwealth citizens with leave to remain in the UK or who do not require leave to remain) are entitled to register to vote in the UK. See the list of eligible countries provided to you for reference. Any citizens of countries not included on this list are not entitled to register http://www.aboutmyvote.co.uk/who_can_register_to_vote.aspx

back to the top | Frequently Asked Questions


I have been displaced because my house has been recently flooded. I am currently living in a rented house and I don't know when I will be able to come back to this house, although my intention is to do so

As you are only temporarily absent from your property, you should continue to register at that address. Please make sure that your mail is suitably redirected so that you receive all relevant correspondence from us.

back to the top | Frequently Asked Questions


I've heard all about these government agencies losing personal information; I don't think I want to give you my details

The electoral register is governed by legislation which limits access to and use of the information. There are strict penalties for anyone who uses the information outside these regulations. You are legally obliged to provide your information for the electoral register. If you do not return the completed form to us you may incur a fine of up to £1,000.

back to the top | Frequently Asked Questions


I don't like the way that my information is available for anyone to use – I'm fed up of junk mail.

The electoral register is governed by legislation which limits access to and use of the information. There are strict penalties for anyone who uses the information outside these regulations. There are 2 versions of the register - the full register and the edited register.

  • The full register includes the names of all those registered to vote in a local area and is used for electoral and limited statutory purposes only. One of these purposes is credit referencing.
  • The edited register can be sold on to anyone for any purpose and includes the names of all those who have not 'opted out' of their details being included on it.

You can choose to remove your details from the publicly available edited register. Please indicate your desire to opt out of the edited version of the register by ticking the box on the form. We cannot guarantee that this will stop all junk mail, however, as direct marketing companies build their databases from various sources and do not rely on the edited register alone.

back to the top | Frequently Asked Questions


I have a lot of problems with my safety and don't want my details to appear on the electoral register, meaning I can be found and my family put in danger – what can I do?

There is a provision in law that enables people to register anonymously in certain circumstances. I can send you further information and an application form if you have a safe correspondence address. Alternatively, you can pick up an information pack from our office.

back to the top | Frequently Asked Questions


Why do I have to give you this information again?

You are legally obliged to provide your information for the electoral register. If you do not return the completed form to us you may incur a fine of up to £1,000.

It is your responsibility to register to vote and you must complete the household registration form each year. You should also make sure that you register any time you move house.

back to the top | Frequently Asked Questions


I have received a reminder/visit but I have already responded?

It may be that we did not receive your form/response. To ensure you do not receive any more reminders/visit from a canvasser please complete and return the form or confirm the details are correct by using our telephone/online or SMS service.

back to the top | Frequently Asked Questions


Why has somebody visited my house?

We are required by law to visit properties which have not responded to previous forms.

back to the top | Frequently Asked Questions


Why is the canvass being carried out later than usual?

At present, one person in every household is responsible for registering everyone else who lives at that address. The UK Government is proposing that, from summer 2014, each person will be required to register to vote individually, rather than by household.

The canvass was moved by the UK Government to ensure that the registers are as accurate and complete as possible in the run-up to Individual Electoral Registration (IER) in the summer of 2014.

back to the top | Frequently Asked Questions


The telephone line is engaged? The internet service is not responding?

You are more likely to encounter problems trying to register by telephone or internet during weekdays from 10am – 11am and 5:30pm – 8:30pm, as these are the busiest times.

If you experience a problem during these times, please try again outside of peak hours

back to the top | Frequently Asked Questions

back to the top